Email us at

If you have questions, we have answers! 

Email or call us if you need help. We answer the phone quickly and answer all emails within a day. You can also look for information here:  
  • Try our FAQs page. Past experience has made it easy to anticipate most of the questions you may have. A quick look in FAQs may answer questions you hadn't even thought of yet!
  • Try our COVERAGE DETAILS PAGE which provides a summary table of the coverage levels with access to our Download Zone where you can view the full plan document and read the small print if you'd like.
  • Try our SPORTS INFORMATION LIBRARY where we have pages dedicated to the sports that people ask about most often. 
  • Try SEARCHING for your topic. Click the  search icon 🔎 on the top right of this page.

Sales Questions & Customer Service

DOGTAG's Quote system is easy to use, and all the information you should need is available in FAQ, Sports or Coverage. However, if you'd like to talk with one of our friendly team members, contact us using the options below. 

Medical Emergencies

We are here to help you with a medical emergency. Remember, the more information you can give us, the better. We'll need details about you, your home address and, if you have it handy, your certificate number, and Dogtag number as well. It's a good idea to store your certificate number in your mobile phone.

  • Call Toll Free from the U.S.A.: 833-425-5101
  • Call Collect from abroad: 603-952-2686


For detailed information about making a claim, visit our CLAIMS page by clicking HERE.